Flexible Plans,
Powerful Value
SOLUS offers a pricing model designed to deliver ROI at every stage, ensuring you only pay in alignment with the value and impact generated.
SOLUS
SOLUS Lite
Starter
$1900 / per month
Best for small teams starting with customer data management.
Features:
Customer Data Platform: Up to 100K customers
Integrations with upto 3 sources and 3 destinations
One-time (Adhoc) and triggered (Lifecycle) campaign management
Campaign, customer and business analytics
AI & ML – Propensity models, recommendation engine, A/B Testing, CMAB
Support – 10 hours/ month
Advanced
$3700 / per month
Growing businesses needing more advanced campaign capabilities
Features:
Customer Data Platform: Up to 250K customers
Integrations with upto 5 sources and 5 destinations
One-time (Adhoc) and triggered (Lifecycle) campaign management
Campaign, customer and business analytics
AI & ML – Propensity models, recommendation engine, A/B Testing, CMAB
Support – 20 hours/ month
Premium
$5000 / per month
Designed for businesses looking to leverage AI and complex journeys
Features:
Customer Data Platform: Up to 500K customers
Integrations with upto 10 sources and 10 destinations
One-time (Adhoc) and triggered (Lifecycle) campaign management
Campaign, customer and business analytics
AI & ML – Propensity models, recommendation engine, A/B Testing, CMAB
Support – 30 hours/ month
Enterprise
Custom
For enterprises that need scale, full customization.
Features:
Customer Data Platform: >500k customers
Unlimited integrations
All campaign management, complex journeys
Campaign, customer and business analytics, custom reports
AI & ML – Lead scoring, Propensity models, recommendation engine, attribution models, A/B Testing, CMAB
Custom
Starter
$1400 / per month
Best for small teams starting with customer data management.
Features:
Customer Data Platform: Up to 100K customers
Integrations with upto 3 sources and 3 destinations
One-time (Adhoc) and triggered (Lifecycle) campaign management
Campaign and customer analytics
Support – 5 hours/ month
Advanced
$3000/ per month
Growing businesses needing more advanced campaign capabilities
Features:
Customer Data Platform: Up to 250K customers
Integrations with upto 5 sources and 5 destinations
One-time (Adhoc) and triggered (Lifecycle) campaign management
Campaign and customer analytics
Support – 10 hours/ month
Premium
$4100 / per month
Designed for businesses looking to leverage AI and complex journeys
Features:
Customer Data Platform: Up to 500K customers
Integrations with upto 10 sources and 10 destinations
One-time (Adhoc) and triggered (Lifecycle) campaign management
Campaign and customer analytics
Support – 20 hours/ month
Enterprise
Custom
For enterprises that need scale, full customization.
Features:
Customer Data Platform: >500k customers
Unlimited integrations
All campaign management, complex journeys
Campaign, customer and business analytics, custom reports
AI & ML – Lead scoring, Propensity models, recommendation engine, attribution models, A/B Testing, CMAB
Custom
Compare Our Plans
Find the plan that matches your scale and personalization needs.
Core Capabilities
Customer Data Platform - Total base
The maximum number of customer records that can be stored and processed in the platform.
Segmentation
The ability to group customers based on shared characteristics for targeted marketing or analysis.
Custom Attributes
Create and manage specific data fields that reflect unique attributes of your customers or products.
No. of logins
The number of users who can access the platform, typically determined by the plan's limits.
Upto 100k customers
Upto 5 users
100k-250k customers
Upto 5 users
250k-500k customers
Upto 5 users
>500k customers
Custom
Custom
AI & ML
Lead Scoring
Use machine learning to assign a score to leads based on their likelihood to convert into paying customers.
Propensity models (Likely to purchase)
Predict which customers are most likely to make a purchase based on their behavior and data.
Recommendation Engine
Suggest relevant products or services to customers based on their preferences and past behavior.
Advanced Attribution Models
Analyze the impact of various marketing touchpoints across channels to understand how they contribute to conversions.
Add on Features
Enhance your plan with powerful extensions and integrations.
Additional Login
Per user login, monthlyAdditional Integration
Per integration, One-timeAdditional custom reports or deep dives
Per hourAdditional Support
Per hourCustom Model Builds
Pricing available upon requestOn-premise setup
Pricing available upon requestTrusted by Leading Enterprise Brands using AI in Marketing
Frequently Asked Questions
Quick answers to common questions about Solus.
What is the Customer Data Platform’s 'Total base'?
The ‘Total base’ refers to the maximum number of customer records you can manage within your selected plan. For example, the Starter plan supports up to 100K customers, while the Premium plan supports up to 500K customers.
How does segmentation work in the platform?
Segmentation allows you to group customers based on specific characteristics, such as demographics or behavior, enabling more targeted and personalized marketing campaigns.
Can I define custom attributes for my customer data?
Yes, all plans allow you to create and manage custom attributes that suit your business needs. These custom fields can capture specific data about your customers that aren’t covered by default attributes.
How many users can access the platform?
Each plan includes up to 5 user logins. If you require additional logins, they are available as an add-on at $100 per user, per month.
What AI & ML capabilities are included in the plans?
All plans come with Lead Scoring, Propensity Models (for predicting likelihood to purchase), a Recommendation Engine, and Advanced Attribution Models. These tools use machine learning to optimize customer engagement and campaign performance.
What are 'One-time campaigns (Adhoc)' and 'Triggered campaigns (Lifecycle)'?
One-time campaigns are standalone, immediate campaigns you can launch at any time.
What does Contextual Multi-arm Bandit (CMAB) do?
CMAB is an advanced AI technique that continuously optimizes campaign content to increase engagement and performance, testing multiple campaign variations dynamically.
How does GenAI Compose work?
GenAI Compose uses Generative AI to help you create personalized content for your campaigns, such as email copy, ads, and recommendations, at scale.
How many integrations can I set up?
The number of integrations depends on your plan:
Starter: Up to 3 sources and 3 destinations
Advanced: Up to 5 sources and 5 destinations
Premium: Up to 10 sources and 10 destinations
What is the difference between integration 'sources' and 'destinations'?
Sources: These are systems where customer data originates. Common sources include:
POS systems, Loyalty programs, E-commerce platforms, Marketing automation tools, Data warehouses, Website events, App events, Call center/CRM systems, Customer feedback systems (CSAT, NPS), Inventory systems.
Destinations: These are systems where processed data is sent for campaign execution or further analysis. Common destinations include:
SMS platforms, WhatsApp (WA), Email marketing tools, Rich Communication Services (RCS), Web push notifications, App push notifications, In-app messaging systems, Call center/CRM systems, POS systems
What are the reporting capabilities included within SOLUS?
SOLUS include Campaign Analytics, Customer Analytics, and Business Analytics. If you need custom reports or adhoc deep dives, they are available as an add-on at $50/hour.
Do I get onboarding support?
Yes, all plans include integration support during onboarding.
There is no on-premise setup for non-enterprise plans, as our platform is fully cloud-based. If required, please ask for a quotation here.
What type of post-onboarding support is included?
Each plan includes monthly access to our Customer Success Team, with the number of hours varying by plan.
Additional support hours are available for $30/hour.
What is the average turnaround time (TAT) for support requests?
Support requests generally take between 2-5 hours per task, depending on the complexity of the request. Our Customer Success Team works to resolve issues and provide solutions within this timeframe, ensuring timely responses.
What does the Customer Success Team help with?
Our Customer Success Team assists with monthly reviews, campaign planning and blueprinting, performance analytics, setup and monitoring of campaigns, configuring new attributes, segmentation, and setting up new AI models (recommenders, propensity models).
Can I customize my reports and analytics?
Yes, custom reports and adhoc deep dives are available as an add-on service at $50/hour. You can also configure new recommender use cases and propensity models with the help of our team.
What are the add-ons available for each plan?
You can customize your plan with the following add-ons:
Additional logins: $100 per user login, monthly
Additional integrations: $500 per integration, one-time
Custom reports or deep dives: $50/hour
Additional support hours: $30/hour
Custom AI model builds: Pricing available upon request
On-premise setup: Pricing available upon request
Still not sure which plan fits you?
Talk to our team to customize a plan that aligns with your data, industry, and growth goals.