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Predictive Modelling for Customer Retention: Building First-to-Repeat and Churn Models

Predictive Modelling for Customer Retention: Building First-to-Repeat and Churn Models

by Laxmi Bharti | Sep 5, 2025 | AI & Machine Learning

“No one told you when to run, you missed the starting gun” Pink Floyd, Time Understanding Time-Based Customer Behaviour Models In our previous discussions about predictive modelling for customer retention, we explored models that predict a customer’s...
Why AI Projects Fail: The Missing Link Between Machine Learning and Business Success

Why AI Projects Fail: The Missing Link Between Machine Learning and Business Success

by Laxmi Bharti | Sep 3, 2025 | AI & Machine Learning

On the importance of connective tissue between technical solutions and business problems. Also on Indiana Jones, Monty Python and the Holy Grail, and such other important matters. Sometimes, enterprise data science can feel like one of those scenes in the Indiana...
Hello, is this IT Support? Help! My monitor ate my mouse!

Hello, is this IT Support? Help! My monitor ate my mouse!

by Laxmi Bharti | Aug 18, 2025 | AI & Machine Learning

We were creating demo images for a dummy retail website we wanted to create for a Solus demo instance. So, when we were getting images of electronic equipment, this popped up: So, obviously, we leaned into it and decided to add a monitor to the product assortment. We...
Prediction is difficult, especially about the future

Prediction is difficult, especially about the future

by Laxmi Bharti | Aug 4, 2025 | AI & Machine Learning, Uncategorized

This quote has been variously attributed to Yogi Berra, Neils Bohr, Mark Twain and others. Nevertheless, it contains a nugget of wisdom about predictive models, especially those dealing with social systems rather than physical ones: people change, the underlying...
Modelling Customer Engagement by Channel

Modelling Customer Engagement by Channel

by Laxmi Bharti | Feb 4, 2025 | AI & Machine Learning

In an earlier blog post, we spoke about typical predictive models that are built in a CRM setting: the propensity of a customer to transact (either unconditionally, or of a specific type or in a specific product category), churn, repeat a transaction etc. In this pot,...
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Recent Posts

  • Rust in Data Science: From Underdog to Ecosystem Builder
  • Predictive Modelling for Customer Retention: Building First-to-Repeat and Churn Models
  • Why AI Projects Fail: The Missing Link Between Machine Learning and Business Success
  • Hello, is this IT Support? Help! My monitor ate my mouse!
  • Prediction is difficult, especially about the future

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